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Legal

Terms of Service

Your account

You need one Sceneia account to use connected apps. You are responsible for keeping your credentials confidential and for the activity that happens under your account. Tell us right away if you believe your account has been accessed without your permission.

S Credits are credits, not a payment method

S Credits are for use inside the Sceneia ecosystem only. They are not electronic money, a gift card, or a payment instrument, and they cannot be transferred to another person or redeemed for cash. Once added to your wallet, S Credits cannot be exchanged back into the currency you paid with.

Recurring plans and cancellation

A recurring plan renews automatically at the end of each billing period and charges the payment method on file, until you cancel it. You can cancel any time from Account — cancelling stops future renewals but does not remove S Credits you have already received.

Acceptable use

You agree not to: circumvent or manipulate the wallet, ledger, or reservation system; share your account with people it was not issued to; use automated means to top up or spend S Credits outside the normal checkout flow; or use the platform to violate applicable law.

Suspension and termination

We may suspend or terminate an account that violates these terms, including confirmed fraud or payment chargebacks. Where S Credits obtained through a disputed or fraudulent payment has already been spent, we may recover the remaining balance and freeze the wallet while we investigate.

Changes to these terms

We may update these terms as the product changes. Material changes will be reflected by updating the date at the top of this page.

See also our Privacy policy and Refund policy.